Privacy Policy

Aalokbortika Academy  |  Last updated: May 2026

Aalokbortika Academy ("we", "our", or "us") operates the Aalokbortika Academy website and mobile application (the "Service"). This page explains our policies regarding the collection, use, and disclosure of personal data when you use our Service.

1. Information We Collect

We collect the following types of information:

• Account information: Name, email address, phone number, and password when you register.
• Profile information: Profile picture, educational background, and preferences you provide.
• Payment information: Transaction IDs, sender numbers, and payment screenshots for manual payment verification. We do not store full card or banking credentials.
• Usage data: Course progress, lesson completion, quiz scores, and activity logs.
• Device information: Device type, operating system, and app version for technical support.

2. How We Use Your Information

• To create and manage your account
• To provide access to courses, live classes, and other content
• To process payments and verify enrollment
• To send notifications about courses, assignments, and promotions
• To issue certificates upon course completion
• To improve our platform and user experience
• To respond to support requests

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service providers: Cloud storage (MongoDB Atlas, Cloudinary), video hosting (Bunny.net), and email services used to operate the platform.
• Instructors: Course instructors may see enrolled students' names and progress for their courses.
• Legal requirements: If required by law or to protect our rights.

4. Data Storage & Security

Your data is stored on secure servers. We use industry-standard encryption (HTTPS/TLS) to protect data in transit. Passwords are hashed and never stored in plain text. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies and local storage to maintain your login session and remember your preferences. You can disable cookies in your browser settings, but this may affect functionality.

6. Children's Privacy

Our Service is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us to have it removed.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing emails

To exercise these rights, contact us at aalokbortikaapplication2024@gmail.com.

8. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the platform. Continued use of the Service after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy, please contact:

• Aalokbortika Academy
• 16/1 Sahapara Road-2, Saha Para, Magura Sadar, Magura-7600, Bangladesh
• Email: aalokbortikaapplication2024@gmail.com
• WhatsApp: +880 1822 108003